Unparalleled Support

A website needs to work for you every day.  immediaC has a client care team headed by Ian Whynacht.  Ian has been working with the software and supporting clients for more than three years.  He knows the software inside and out, and he is ready to help.  immediaC clients have access to our support desk so you have someone to call when you need a hand.

Each month immediaC offers seminars to our clients on how to better use the software, building a social media identity and improving search engine optimization. 

Premium Support includes:

  • In-person or webinar attendance at monthly training sessions
  • Business hours access to live telephone support (8:30 to 5:00 Atlantic)
  • After-hours email and emergency telephone support

A few comments about our Customer support;

"I am new to AWARE-NS (a month old) and Ian had more than enough time and patience to get me up and running with confidence. He was able to solve any and all problems we came up with with speed, accuracy and a huge dose of good attitude. We are dealing with another company for some other IT things and have not be having the best of luck. Ian’s positive, helpful nature has been such a stark contrast to this other company’s service."
Aware Nova Scotia

"The reasaon we selected immediaC was for their high level of support. It is fantastic. They are always willing to help."
Wendy Walters, CEED

"John and his team have been responsive to any requests and have provided an exceptional level of service. We would have no hesitation in recommending ImmediaC to anyone."
Max Chauvin, Dartmouth Sportsplex

Excellent and Engaging Web DesignEasy to Use Content Management System (CMS)Mobile Application DevelopmentAccessible and Responsive Expert SupportResults Oriented Search Engine Optimization (SEO)Business Systems Integration Conference Management Software

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Unparalleled Support

A website needs to work for you every day.  immediaC has a client care team headed by Ian Whynacht.  Ian has been working with the software and supporting clients for more than three years.  He knows the software inside and out, and he is ready to help.  immediaC clients have access to our support desk so you have someone to call when you need a hand.

Each month immediaC offers seminars to our clients on how to better use the software, building a social media identity and improving search engine optimization. 

Premium Support includes:

  • In-person or webinar attendance at monthly training sessions
  • Business hours access to live telephone support (8:30 to 5:00 Atlantic)
  • After-hours email and emergency telephone support

A few comments about our Customer support;

"I am new to AWARE-NS (a month old) and Ian had more than enough time and patience to get me up and running with confidence. He was able to solve any and all problems we came up with with speed, accuracy and a huge dose of good attitude. We are dealing with another company for some other IT things and have not be having the best of luck. Ian’s positive, helpful nature has been such a stark contrast to this other company’s service."
Aware Nova Scotia

"The reasaon we selected immediaC was for their high level of support. It is fantastic. They are always willing to help."
Wendy Walters, CEED

"John and his team have been responsive to any requests and have provided an exceptional level of service. We would have no hesitation in recommending ImmediaC to anyone."
Max Chauvin, Dartmouth Sportsplex